Caroagi.com ("Caroagi", "we", "us", or "our") is committed to providing a smooth and efficient shipping experience for our customers. This shipping policy outlines the terms and conditions of our shipping practices, including delivery times, shipping rates, and return policies.
**DELIVERY TIMES**
We aim to dispatch all orders within 24 hours of receiving payment. However, please note that delivery times may vary depending on your location and the shipping method chosen.
**SHIPPING RATES**
We offer free shipping services in the countries China , South Korea , Philippines , & India . Customer apart from these countries please contact our customer care i.e support@caroagi.com before order .
**SHIPPING CARRIERS**
We use the following shipping carriers:
1. **United States Postal Service (USPS)**
2. **United Parcel Service (UPS)**
3. **Federal Express (FedEx)**
**TRACKING INFORMATION**
Once your order is dispatched, you will receive an email with tracking information. You can use this information to track your package's progress.
**RETURN POLICY**
If you are not satisfied with your purchase, you can return it within 7days of receiving it. To initiate a return, please contact our customer service team at support@caroagi.com The item must be in its original condition with all tags and packaging intact.
**REFUNDS**
Refunds will be issued within 7 days of receiving the returned item. Refunds will be issued in the original form of payment.
**WARRANTY**
We warrant that all products sold are free from defects in materials and workmanship for a period of 7 days from the date of purchase. If a product is defective, please contact our customer service team at [insert contact information] to initiate a warranty claim.
**LOSS OR DAMAGE**
We are not responsible for loss or damage caused by carriers or third-party services during shipping. However, we will work with you to resolve any issues that may arise.
**CHANGES TO THIS SHIPPING POLICY**
We reserve the right to update this shipping policy at any time without notice. Changes will be effective immediately upon posting.
**CONTACT US**
If you have any questions or concerns about our shipping policy or practices, please contact us at support@caroagi.com.
By placing an order with Caroagi.com, you acknowledge that you have read and understood this shipping policy and agree to its terms.